At Club de Padel, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, club facilities, or use our services. Please read this Privacy Notice carefully. If you do not agree with the terms of this Privacy Notice, please do not access the site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the website, make a booking, subscribe to our newsletter, respond to a survey, or otherwise interact with our services. The personal information that we collect depends on the context of your interactions with us and the choices you make, but can include the following:
- Personal Identifiers: Name, email address, phone number, date of birth.
- Payment Information: Payment card details (processed securely by a third-party payment processor).
- Booking Information: Padel court booking history, attendance records for events.
- Communications: Any communications you send to us, such as inquiries or feedback.
- Technical Data: IP address, browser type, operating system, referring URLs, access times, and website usage data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including managing your bookings and membership.
- To process payments and transactions.
- To send you administrative information, such as service-related announcements and updates.
- To respond to your inquiries and offer customer support.
- To send you marketing and promotional communications about Club de Padel's services, events, and special offers that may be of interest to you (you can opt-out at any time).
- To improve our website and services, and to understand how our users interact with them.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details below.
6. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy: File
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Notice
We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the "Last Updated" date. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
Email: info@clubdepadel.com
Address: Ground Floor, Fabric Building, 28-30 Queen Street, Manchester, England, M2 5HX
